Stakeholder Management

Working in 1-2-1 sessions with Director of Sales and Head of Sales and Marketing in Sky we liaised with them to obtain their specific business and operational strategies for 12-36 months.

As the programme was going to take 12 months + to deliver we needed to anticipate the estate that the users were going to be in. Canvas needed to design for this future. The opportunities that we identified included the launch of new call centres as Centres of Excellence. Change in training – use of ASPIRE as industry standard sales methodology.

Without knowing the business strategy any tactical designs could be rendered out as null and void.

I presented the designs and solutions regularly at Executive Steering Groups. Using medium of movies.